Last revised: [2 October 2018]
Information Collected and Used
Our primary objective in collecting your information is to provide and enhance the Service and to enable you to easily navigate and enjoy the Service. For example, Pocket Gems may use your information to register your account, provide customer support, resolve disputes, collect fees, connect users, and notify you of updates to the game (or of other/new games) and special promotions.
iOS or Android Platforms
When you use any of the Pocket Gems games or applications, we may automatically collect and record certain information such as your unique device ID, MAC address, advertising identifier, OpenUDID, IMEI number, hardware type, the version of your operating system (“OS”), your in-game activity, and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends. It may also be used to contact you with in-game technical notices, updates, security alerts and support and administrative messages.
Pocket Gems may use country information to customize the user experience and promotions, enforce our terms of service, and make recommendations about user connections.
We may also give users the opportunity to opt-in to location-based services, which rely upon a device’s GPS coordinates. You may opt-out of these location services via the settings on your device. A user’s location may be used to suggest friends with whom they might want to connect, analyze usage trends or target certain promotions.
Some of our games or applications may permit a user to record his or her voice and share such recordings with an opponent in the context of such game or application. Pocket Gems may use these recordings and post them as well as the contents of your play sessions on Facebook on a publicly available page (and link your data with your opponent). Pocket Gems may store these recordings on its servers.
Google is our application engine service provider. Any information provided through our applications is available to Google as part of Google providing this service.
In the course of providing our Service on third party platforms/marketplaces, such as Apple’s App Store, the platforms/marketplaces may collect information about you or receive information from us in order for the platforms/marketplaces to provide or analyze their services. Please note that these platforms/marketplaces were developed and administered by people or companies not affiliated with or controlled by Pocket Gems and that Pocket Gems is not responsible for the actions of those people or companies. You should carefully review the terms of service and privacy policies of the platforms/third-party marketplaces that you use to access our Service.
f you sign into the Service with Facebook Connect we may collect any information that is available via your Facebook account or the Facebook API, including your first and last name, Facebook ID, Profile Picture/URL, list of Facebook friends, gender, locale, list of your devices, email, likes, and interests that have been listed in your Facebook profile. This information will be primarily used for user registration and in social features, which may include friend-to-friend or user-to-user interaction, chat, voice or messaging functionality, public leaderboards, head-to-head competition and other similar features. It may also be used to analyze usage trends and offer users certain of our features, games or promotions that may be of particular interest to them.
In-Game Dialog Boxes
When you register to play our games through the Service, we may ask whether you’d like to provide us with certain pieces of information, which could include: your email, username, phone number, gender, birthdate, home address, and address book. We will do this through in-game dialog boxes, which you may choose to skip. If you provide your email address in connection with a Pocket Gems game, the email address will be retained by Pocket Gems and we may use that email address to contact you about your gaming experience with Pocket Gems games and notify you about company news and promotions. We may also use part of your email address for friend-to-friend or user-to-user interaction and chat, voice or messaging functionality and other similar features. Your username may be used for social features in our games (e.g., presenting someone’s name on a message board). Your phone number may be used to help connect you with other users via our social networking system and for SMS notifications. Your gender and birthdate may be used to analyze user trends and target certain promotions. Your home address will be used if we have merchandise or other physical promotional materials we want to send to you. We may also request access to your address book to connect you to other players in the game.
If we begin offering our Service on a platform without an in-app purchase billing system, we may need to collect credit card and billing information.
You may elect to sign up for the Pocket Gems email newsletter, which will contain information and advertisements about our products. We may also contact you with targeted email promotions.
When you visit our Site, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may also collect information about your usage and activity, such as number of clicks, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity. We may use this information to monitor and analyze use of the Service.
We may also acquire information from you through (1) your access and participation in message boards on the Service, (2) your email of a question to our customer support, (3) your purchase of a virtual product of any type, (4) your participation in surveys regarding the Service or (5) your participation in a sweepstakes or contest through the Service.
A cookie is a small data file that we transfer to your computer’s hard disk, generally to quickly identify a user’s computer and to “remember” things about the user’s visit, such as your preferences or a user name and password. The Service sends cookies to your computer when you access or view content of a Pocket Gems game. Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our Service, tailoring recommendations to your interests, and making the Service easier to use. You can disable cookies at any time, although you may not be able to access or use features of the Service.
We may feature advertisements served by third party advertising companies which deliver cookies to your computer so the ads you see can be tracked. Since the third party advertising companies tag your computer with a number, they will be able to recognize your computer each time they send you an advertisement. These advertisers may use information about your visits to our Service in order to provide advertisements about goods and services of interest to you.
We may collect information using Web beacons. Web beacons or “gifs”, are electronic images that may be used on our Site or in our emails. We may use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon.
Information for Opting-Out of Cookies and Web Beacons
Disclosure of Your Personal Information
Pocket Gems does not share your personal information except as approved by you or as described below:
* With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies.
* Pocket Gems may engage other companies and individuals to perform services on our behalf. Examples of these services include sending e-mails to you and analyzing data.
* We may release your information as permitted by law or when we believe that release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
* Pocket Gems may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company.
* We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
Third Party Tools/Analytics
The Service may also contain third party tracking tools from third party service providers, which may enable these third parties to analyze our users’ information. These third parties may have access to your personal information in connection with the performance of services for Pocket Gems.
You may see our games advertised in other applications or websites. After clicking on one of these advertisements and installing our game, you will become a user of the Service. A device identifier and in-game or user session activity may be shared with the advertiser.
We may use a third-party ad tracking service, MobileAppTracking, for tracking installs resulting from advertisements on other applications or sites. Please visit http://www.mobileapptracking.com/privacy-policy/ to see what type of information MobileAppTracking is collecting and using. You may opt out of such tracking by visiting https://optoutmobile.com/optout. If you choose to opt out by visiting such web address, that action is specific to the tracking for such third party ad tracking.
You may see an “offer wall” displayed in our games that is hosted by an offer wall provider. The offer wall enables advertisers to provide virtual currency to you in exchange for interacting with an advertisement or for completing a marketing offer with one of those advertisers. The offer wall providers may collect information about you, including a device identifier, device type, device brand, device model, OS type/version, network type, device language, device locale, and IP address. In addition, the offer wall provider may collect information related to the performance of the advertisements such as how many times an advertisement is shown, how long an advertisement is viewed, and any click-throughs of an advertisement.
In addition, Pocket Gems may have advertisements in its games regarding other applications or services that are served by third parties. These third parties may collect and use information about you, including platform, application and OS version, device identifiers, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), Service user session activity, device usage information and general location information, such as locale (specific location where a given language is spoken), mobile network code/mobile country code, and time zone, to show advertising of interest to you. For example, Facebook serves advertising in certain of our applications and may target such advertisements based on information Facebook has collected from you. You can opt-out of such targeted advertisements by using Apple’s “Limit Ad Tracking” setting described here. You can opt-out of interest based ads served by InMobi by downloading and using the Truste Ad Privacy Manager mobile application. Certain video ads are displayed in our games that are served by partners such as Ad Colony, Flurry, Applovin and Vungle and which may target users based on certain information that such third party has obtained regarding users. You can opt out of Ad Colony targeted advertising by visiting http://privacy.adcolony.com/opt-out, opt out of Flurry targeted advertising by visiting http://www.flurry.com/user-opt-out.html, opt out of Applovin targeted advertising by following the instructions at https://www.applovin.com/optout, and opt out of Vungle targeted advertising by following the instructions available here http://www.vungle.com/privacy/. Such third parties serving advertisements may also collect information related to the performance of the advertisements such as how many times an advertisement is shown, how long an advertisement is viewed, and any click-throughs of an advertisement.
Changing or Deleting Your Information
Under California law, California Residents who have an established business relationship with us may choose to opt out of the disclosure of personal information about them to third parties for such third parties’ direct marketing purposes. As detailed above, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval. If you choose to opt-out at any time after granting approval, firstname.lastname@example.org.
We will retain your personal information only as long as it is necessary to fulfill the respective purpose, unless we are required by law to store your personal information longer. After you have terminated your use of our Service, we may store your information in an aggregated and anonymised format. Notwithstanding the foregoing, we may also retain any personal information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements.
Pocket Gems has put in place technical and organizational measures designed to secure your information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.
Do Not Track
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your information. We may engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our website.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Policy.